Introduction
At United Hospitality Management (UHM), we respect the privacy of our clients and partners. This Privacy Policy elucidates how we handle, process, and share your personal data. It’s a testament to our commitment to ensuring a transparent and trustworthy environment for our stakeholders.
Identity & Contact Details
Trade Name: United Hospitality Management (UHM)
Legal Name: UIP Hospitality Management, S.A.
NIPC: 515077143
Headquarters: Empreendimento Pine Cliffs, Pinhal do Concelho, Albufeira, Faro
Contact: For any inquiries related to your personal data, please reach out to dpo@unitedhospitality.com
Purpose & Basis of Data Processing
We collect and process your data for various purposes:
Client Management: Ensuring fulfillment of our agreements, offering personalized services, and maintaining our commitments.
Marketing: Providing you with updates on our services and offers, upon your consent.
Profiling: Improving our offerings based on your preferences and feedback. Rest assured, no profiling will result in any legal or significant implications for you.
Complaints and Feedback: Addressing your concerns and continually enhancing our services based on your feedback.
Supplier Management: Fulfilling our obligations and contracts with our suppliers and subcontractors.
Data Retention
Your data will be retained based on the purpose:
Clients: Up to 10 years or as stated by applicable laws.
Marketing: Up to 25 years, unless you withdraw your consent.
Profiling: 25 years, subject to your right to object.
Complaints & Feedback: Up to 12 months or until resolution.
Suppliers: 25 years, as necessary for contractual purposes.
Data Sharing & Transfers
We value your privacy and limit data sharing:
Within UHM: For enhanced service delivery and addressing your needs.
Third-party service providers: Strictly for essential services, with guaranteed data security.
Audits: For internal and external auditing, ensuring confidentiality.
All data processing happens within the European Union, guaranteeing adherence to GDPR standards.
Your Rights
You have the right to:
- Access, modify, or erase your data.
- Limit or object to certain types of processing.
- Obtain and reuse your data.
- Withdraw consent for specific operations.
- Cookie Usage
To enhance your online experience, we use cookies, which are small files storing user preferences. All data collected is aggregated and ensures user anonymity.
Contact & Queries
For questions, concerns, or exercising your rights, please contact:dpo@unitedhospitality.com
Updates
This policy may be updated periodically. We advise regular check-ins to stay informed about our commitment to your privacy.