ABOUT

United Hospitality Management

With over 30 years of international expertise, we empower stakeholders with a distinctive edge that encompasses market acumen, operational efficiency, technological prowess, and pioneering innovation. This synergy positions us as the forefront facilitator of success in the realm of hospitality.

About Us

United Hospitality Management (UHM) is a global hospitality management company with 30+ years of luxury hospitality expertise having partnered with world-class brands including luxury collection by Marriott, Vignette Collection by IHG, Hyatt, Wyndham, Sheraton, Yotel, Accor and Movenpick. Backed by a recognised leadership team, we excel in investor relations, diverse portfolio management and global market insights. UHM offers a complete cycle of services, innovative concepts, and competitive fees, all dedicated to amplifying property value and success.

  • 30 +
    YEARS OF EXPERIENCE
    + 2600
    ROOMS
    + 2000
    EMPLOYEES
    + 50
    F&B OUTLETS
  • + 13
    HOTELS
    + 7
    INTERNATIONAL BRANDS
    + 2
    CONTINENTS

    We Are the Future Of Hospitality

    At United Hospitality Management (UHM), we pride ourselves on being the architects of quality relationships. As hotel operators, we build teams fuelled by curiosity, courage, and an unwavering commitment to your business’s prosperity, while always keeping our humanness at the heart.

    Our foundation is built on robust and enduring relationships within our teams and with our guests. We have cultivated a reputation grounded in relationships by driving unmatchable value towards our owners and investors.

    It’s not just the outcomes, it’s the fervour we bring.

    • Our ties with guests transcend the transactional and evolve into the emotional.
    • Our bonds with fellow Hoteliers define our culture, strengthening our collective pursuit.

    Memorable and meaningful hospitality is not just about the accommodations; it’s about creating lasting impressions. This is our ethos and it drives us forward as we shape the future of hospitality through exceptional relationships.

    ceo

    MESSAGE FROM OUR CEO

    Greg O’Stean

    As the CEO of United Hospitality Management, I stand firm in our commitment to our core values of being human, passionate, pragmatic, righteous, and impactful. We are dedicated to creating long-term, superior value for our stakeholders, which includes our owners, partners, guests, associates, and the communities we serve. We prioritize continual enhancements across our existing properties, setting a foundation for strategic and thoughtful growth. While expanding our footprint is important, we emphasize that true excellence comes from being better before becoming bigger. By adhering to this philosophy of improvement first, we expect natural growth as a result.

    Mission

    Creating long-term, superior value and elevating the standards of hospitality for all our stakeholders and community.

    Vision

    Be the world’s best and most inspiring full-service upscale hospitality operator.

    Value

    At United Hospitality Management, our team is driven by an unquenchable thirst for excellence.

    Our glocal attitude defines us – we fuse global insights with local knowledge, harmonising the present with the future. Our experience with Tier-A hospitality brands around the world is a testament to our relentless pursuit of distinction.

    We understand that true value is the currency of trust. Every action and decision we make adds to the value proposition for our partners and guests. This is our commitment – to be the architects of experiences that matter, forging a legacy built on expertise, passion, glocal vision, upmarket luxury, and intrinsic value.

    Trusted by the world’s leading brands/partners

    We are proud to have developed strong relationships with various international brands over the years.

    Vignette Logo
    Bespoke

      Timeline and key milestones

      • 1985
        UIP Constitution
      • 1992
        Pine Cliffs Hotel & Pine Cliffs TownHouses opening
        1997
        Pine Cliffs Vacation Club opening
      • 2000
        Pine Cliffs Suites opening
        2008
        Pine Cliffs Residences opening
      • 2016
        Pine Cliffs Ocean Suites opening
        2016
        Creation of Serenity – The Art of Well Being brand
        2016
        Serenity – The Art of Well Being at Pine Cliffs opening
        2016
        Sheraton Cascais Resort opening
        2016
        Serenity – The Art of Well Being at Sheraton Cascais opening
        2018
        Pine Cliffs Gardens opening
      • 2021
        YOTEL Porto opening
        2022
        Hyatt Regency Lisboa opening
        2022
        Serenity – The Art of Well Being at Hyatt Regency Lisbon opening
        2022
        Wyndham Residences The Palm
        2023
        UHM brand is formed to handle hospitality operations
        2023
        Th8 Palm Dubai Beach Resort, Vignette Collection by IHG
        2024
        Serenity – The Art of Wellbeing at Fairmont the Palm opening
        2024
        Arabella Beach Hotel, Vignette Collection by IHG Kuwait
        2024
        Bespoke Holiday Homes & Residences
        2024
        Movenpick Jumeirah Lakes Towers, Dubai
        2024
        Riva Beach Club
        2024
        15 hotels in the pipline in UAE
        2024
        voco Bonnington, Jumeirah Lakes Towers

      Leadership

      Our Team

      Awards and Recognition

      • Serenity – The Art Of Well Being 2024

        World’s Best Spa Development Group

        World Luxury Spa Awards

      • Hyatt Regency Lisboa 2023

        Luxury New Hotel – Southern Europe

        World Luxury Hotel Awards

      • Sheraton Cascais Resort 2023

        Luxury Family Resort – Europe

        World Luxury Hotel Awards

      • Pine Cliffs Resort 2023

        Luxury Destination Spa – Europe

        World Luxury Spa Awards

      • Th8 Palm Dubai Beach Resort 2022

        Best Boutique Resort in UAE

        Luxury Lifestyle Awards

      • Hyatt Regency Lisboa 2023

        Luxury Destination Hotel

        World Luxury Hotel Awards

      • Pine Cliffs Resort 2023

        Portugal’s Best Wellness Retreat

        World Spa Awards

      • Pine Cliffs Resort 2023

        Luxury Wellness Centre – Southern Europe

        World Luxury Spa Awards

      • Sheraton Cascais Resort 2023

        Luxury Hotel of The Year in Lisbon

        Travel & Hospitality Awards 2023

      • Sheraton Cascais Resort 2023

        Luxury Lifestyle Resort – Portugal

        World Luxury Hotel Awards

      • Sheraton Cascais Resort 2023

        Best Luxury Resort in Portugal

        Luxury Lifestyle Awards